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GLI Technical Support Services
When seeking routine or emergency technical assistance, we are here for you. Our valued customers are always prioritized. Please contact us when you cannot resolve a technical issue. We've got you covered!
For additional information on our various product or service offerings, please visit our contact page and fill out the short form. Our product specialists would love to speak with you about your organization’s requirements and solution expectations.
Our regular business hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. CST. We are able to respond quickly with our online support options. To open a support ticket, please review our Support Procedures and Policies document referenced below for assistance.
If this is an emergency and you require immediate assistance, call us directly.
You can trust Great Lakes Informatics to provide expert advice, prompt support and consistent results.