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Expert Technical Support | 24/7 IT Support Services | Great Lakes Informatics, Inc. | Remote Technical Support | Online Support Solutions | Support Procedures & Policies | Immediate Emergency Assistance

Depend on us.

We're here for you.

Great Lakes Informatics | United States | Emergency Technical Support | Immediate Assistance

GLI Technical Support Services

When seeking routine or emergency technical assistance, we are here for you. Our valued customers are always prioritized. Please contact us when you cannot resolve a technical issue. We've got you covered!


For additional information on our various product or service offerings, call us or visit our contact page and complete the short form. Our product specialists will review your challenge or desired improvement you are seeking as it may relate to our solution offerings or services.


Our regular business hours are Monday through Thursday, 8:30 a.m. – 4:30 p.m. CST. Friday summer hours are 8:30 a.m. – 2:00 p.m. CST. We are able to respond quickly with our online support options. To open a support ticket, please review our Support Procedures and Policies document referenced below for assistance.


If this is an emergency and you require immediate assistance, call us directly. Clients with 24/7/365 coverage will be responded to after-hours, holidays and on weekends.


You can trust Great Lakes Informatics to provide expert advice, prompt support and consistent results.

Great Lakes Informatics, Inc. | United States | Contact Great Lakes Informatics 24/7 Support | Online Support | Emergency Support | GLI Support Procedures & Policies

Regular Business Hours

Monday - Friday | 8:30 a.m. - 4:30 p.m. CST

Fridays (summer) | 8:30 a.m. - 2:00 p.m. CST

By Phone

773.275.1648 x14

By Email

GLI Support Procedures and Policies

Download Emergency Paging Procedures HERE

Great Lakes Informatics Emergency Support | United States | Emergency Paging Procedures

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