Expert Customer Support & Services


Since our beginnings in 1992, Great Lakes Informatics has focused on the development and deployment of advanced speech-processing solutions. Today, our advanced speech-processing platforms are delivering significant productivity gains nationwide for healthcare, legal, public safety and business clients that have chosen GLI as their technology partner.


Besides offering the best speech-processing solutions in the industry, we specialize in HIPAA-compliant mobile messaging, cost-effective medical billing and coding applications and electronic form applications.


As a service, our All-American medical transcription team, Paragon, produces high-quality medical reports across the U.S. Our clients include clinics, hospitals and ambulatory surgery centers. What’s dictated in the U.S. stays in the U.S., eliminating the risks involved in sending PHI overseas. Our personal touch with service, quality and transparent billing models separates us from the big corporate services.

Our applications and services cover the following areas:

  • Speech-Driven Documentation – Best in KLAS

  • Cloud-Based Speech Processing Applications for Healthcare and Law

  • HIPAA Compliant Secure Texting for Collaborative Care

  • Patient Intake / Admissions Discrete Data Capture and Authentication via ID Scans

  • Integration Services (Epic, Cerner, MediTech, McKesson, other HIS platforms)

  • Coding & Billing Solutions

  • Cybersecurity Solutions

  • Anti-Virus and Ransomware protection

  • All American Transcription–All clinical areas, including Radiology and Behavioral Healthcare

  • Managed IT Services for Medical Practices

Great Lakes Informatics, Inc. | United States | We Serve a Varity of Industries - Medical, Legal, Commercial & Public Safety


We listen, comprehend and will give honest recommendations for applications

that deliver the best outcomes for our customers.

All-American Transcription & HIM Applications | United States