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Great Lakes Informatics | Backline Secure, HIPAA-Compliant Mobile Communication for Home Health & Hospice Organizations

Backline Mobile Messaging

HIPAA-Compliant Communication

Home Health and Hospice organizations face significant communication challenges.


Offers mobile healthcare providers an easy and secure way to share updates with agency colleagues, connect with clients and coordinate schedules. GLI’s Backline Secure Texting keeps everyone connected safely on all mobile devices and browsers.

Typically, home health and hospice agencies have the majority of their staff in the field tasked with managing referrals, keeping track of providers, and dispatching caregivers to address time sensitive tasks & care. Traditional communication methods are not HIPAA-compliant nor efficient for care coordination. Backline overcomes these obstacles.

The Backline Mobile Messaging App enables home health and hospice organizations to work smarter and achieve results to deliver the following:

  • Real-time, HIPAA-compliant mobile communications that allow teams to work more efficiently and eliminates numerous phone calls.

  • Broadcast messaging can be sent to all, or specific groups for priority events or alerts.

  • Allows users to send images, sound clips and documents along with text securely.

  • Logs communications and shows when messages have been read in real-time.

  • Ideal for provider-to-client communications or coordination with other agencies when required.

GLI | United States | Real-Time Mobile Messaging | HIPAA-Compliant Communication for Home Healthcare

HIPAA-Compliant Messaging

Backline Messaging Features

Private, group or client-specific care team chats

Real-time delivery status indicators and timestamps

iPhone and Android devices fully supported

Web access supported on all common browsers

Administrative Dashboard with activity reporting tools

Quick & Easy install with minimal user training required

Economical annual subscriptions offered

Please ask about our Backline App Evaluation program to validate how our application could meet your agency's needs.

​Contact us to schedule a time to review your requirements and to explore options available for our no fee evaluation program.

800.701.4440, x12 or 17 /

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