Accurate•Secure•Human-Verified
Medical Transcription You Can Trust
Turn‑key transcription and speech‑processing solutions for IMEs, Psych Evals, hospitals, clinics, and Ambulatory Surgery Centers.
Fast turnaround • Seamless EMR integration • 100% US‑based medical language specialists, Not AI Guesswork
Core Transcription Services
Expert IME Transcription
Accurate, defensible documentation for Independent Medical Examinations, including complex multi‑specialty reports.
Psychological Evaluations & Behavioral Health Documentation
Specialized transcription for Psych Evals, mental health assessments, and related clinical documentation.
Hospital & Clinic Medical Record Reporting
Full‑service medical transcription for all departments excluding radiology and pathology, delivered with consistent accuracy and fast turnaround.
Ambulatory Surgery Center Documentation
ASC‑ready transcription with interfaces to leading EHR platforms for smooth, compliant workflows.
Why Providers Choose Great Lakes Informatics
GLI leads with accuracy, security, and reliability... the three areas where AI‑only transcription consistently fails.
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All transcription completed in the United States by experienced medical language specialists.
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Secure PHI stays in the US. No off‑shoring, ever.
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Accuracy that improves patient care and increases coding opportunities.
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Turn‑key technology with multiple input options for every provider workflow.
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24/7/365 support with real humans, not bots.
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Trusted by IME groups, behavioral health providers, hospitals, clinics, and ASC teams.
Security & Compliance
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HIPAA‑compliant infrastructure
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All PHI remains in the United States
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No off‑shoring, no third‑party overseas vendors
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Secure hosting and encrypted data transfer
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US‑based support team available 24/7/365
The Problem With Speech Recognition Alone
Most providers using speech recognition rarely go back and QA their documentation, which compounds AI‑driven errors.
This leads to:
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Missed clinical details
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Coding inaccuracies
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Compliance risks
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Lower quality patient care
GLI solves this with expert human-verified transcription + intelligent technology, ensuring accuracy every time.
Turn‑Key Transcription That Improves Outcomes
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Improve patient care through accurate reporting
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Increase coding opportunities with complete documentation
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Reduce provider burden
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Eliminate QA gaps
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Integrate seamlessly with your existing EMR
Why Human Based Transcription Outperforms AI and Why It Matters for Patient Safety
AI transcription is fast, but it is dangerously unreliable in clinical settings. Human transcriptionists consistently exceed 99% accuracy, while raw AI output ranges from 5% to nearly 40% error rates depending on the specialty and complexity.
Where AI Fails (and Why It’s a Risk to Patient Care)
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Fabrications (Hallucinations): AI can invent diagnoses, physical exam findings, or entire sections of documentation that never occurred.
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Critical Omissions: AI frequently misses subtle but clinically important details, leading to incomplete or misleading records.
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Context Errors: AI confuses similar sounding terms like hyper vs. hypo, misinterprets nuance, and often flips patient and provider dialogue.
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Homophones, Accents, and Jargon: AI struggles with specialized medical terminology, strong accents, and similar sounding words, which creates serious clinical inaccuracies.
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Speaker Confusion: Multi speaker encounters, which are common in IMEs and Psych Evals, often cause AI to attribute statements to the wrong person.
How Bad Are the Errors?
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Some AI systems produce 23.6 errors per clinical case.
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AI accuracy can drop as low as 61.92 percent, far below the more than 99 percent accuracy maintained by trained human transcriptionists.
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These errors can lead to incorrect diagnoses, flawed treatment plans, and direct patient safety risks.
The Hidden Burden on Providers
Even when AI is used, clinicians often must manually correct large portions of the output, which adds frustration and increases documentation time. This is the opposite of what AI promises.
GLI’s Advantage
GLI eliminates these risks with expert human transcription combined with intelligent technology. Every report is accurate, complete, and clinically safe.
Technology That Works the Way Providers Work
Flexible Dictation Input Options
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Call‑in dictation
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iPhone & Android mobile apps
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PC Dictate
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Hosted dictation for distributed teams
Speech‑Processing & Workflow Tools
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Customer System Performance Monitor with analytics and reporting
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Integrated speech‑recognition workflows
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Provider‑friendly interfaces designed to reduce documentation time
EMR Integration
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Seamless HL7 uploads to:
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Epic
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Oracle (Cerner)
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Meditech
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Other major EMRs